/* Conversation workspace. Scoped to the inbox to preserve existing CRM views. */
.crm-inbox {
  --inbox-muted: #526477;
  --inbox-tint: #e9f5f2;
  --inbox-accent: #08685e;
  display: grid;
  grid-template-columns: minmax(220px, .85fr) minmax(280px, 1.7fr) minmax(210px, .8fr);
  align-items: stretch;
  min-width: 0;
  min-height: 580px;
  background: var(--white, #fff);
  border: 1px solid var(--line, #e3e8ed);
  border-radius: 14px;
  color: var(--ink, #233044);
}
.crm-inbox *, .crm-inbox *::before, .crm-inbox *::after { box-sizing: border-box; }
.crm-inbox > *, .crm-inbox form, .crm-inbox label { min-width: 0; }
.crm-inbox [hidden] { display: none !important; }
.crm-inbox :is(h2, h3, h4, p) { overflow-wrap: anywhere; }
.crm-inbox :is(button, input, select, textarea) { font: inherit; }
.crm-inbox :is(button, summary) { touch-action: manipulation; }
.crm-inbox :is(button, input, select, textarea, summary, a):focus-visible { outline: 3px solid var(--crm-focus, #087f79); outline-offset: 2px; }
.crm-inbox .button { min-height: 44px; white-space: normal; }
.crm-inbox-list { border-right: 1px solid var(--line); }
.crm-inbox-list-header, .crm-inbox-thread-header { padding: 18px; border-bottom: 1px solid var(--line); }
.crm-inbox-list-header :is(h2, h3), .crm-inbox-thread-header :is(h2, h3) { margin: 0; font-size: 17px; line-height: 1.35; }
.crm-inbox-list-header p, .crm-inbox-thread-header p { margin: 6px 0 0; color: var(--inbox-muted); font-size: 12px; }
.crm-inbox-list-header input { width: 100%; min-width: 0; min-height: 44px; padding: 10px 12px; margin-top: 12px; border: 1px solid var(--line); border-radius: 8px; background: var(--paper); color: var(--ink); }
.crm-inbox-list-header form { margin-top: 14px; }
.crm-inbox-list-header label { display: block; font-size: 12px; color: var(--inbox-muted); }
.crm-inbox-list-header .crm-inbox-filters { display: grid; gap: 8px; padding: 0; border: 0; margin-top: 6px; }
.crm-inbox-list-header .crm-inbox-filters input { margin: 0; }
.crm-inbox-list-header .crm-inbox-filters button { justify-self: end; padding-inline: 16px; }
.crm-inbox-filters { display: flex; gap: 6px; flex-wrap: wrap; padding: 12px; border-bottom: 1px solid var(--line); }
.crm-inbox-filters button { flex: 1 1 auto; min-height: 44px; border: 1px solid var(--line); border-radius: 8px; padding: 7px 9px; color: var(--inbox-muted); background: var(--white); font-size: 12px; }
.crm-inbox-filters :is(.is-active, [aria-pressed="true"]) { color: var(--inbox-accent); border-color: var(--inbox-accent); background: var(--inbox-tint); font-weight: 600; }
.crm-inbox-items { max-height: 680px; overflow-y: auto; padding: 4px; overscroll-behavior: contain; }
.crm-inbox-item { display: grid; gap: 7px; width: 100%; min-width: 0; padding: 15px 12px; background: transparent; border: 0; border-bottom: 1px solid var(--line); border-radius: 7px; text-align: left; color: var(--ink); }
.crm-inbox-item:hover { background: var(--paper); }
.crm-inbox-item.is-active, .crm-inbox-item[aria-current="true"] { background: var(--inbox-tint); box-shadow: inset 3px 0 var(--inbox-accent); }
.crm-inbox-item-title { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; min-width: 0; }
.crm-inbox-item > .crm-inbox-item-title { display: block; overflow-wrap: anywhere; font-size: 13px; }
.crm-inbox-item-title strong { overflow-wrap: anywhere; font-size: 13px; }
.crm-inbox-item-title time { flex-shrink: 0; font-size: 11px; color: var(--inbox-muted); }
.crm-inbox-preview { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; overflow-wrap: anywhere; color: var(--inbox-muted); font-size: 12px; line-height: 1.5; }
.crm-inbox-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; font-size: 11px; color: var(--inbox-muted); }
.crm-inbox-thread { display: flex; flex-direction: column; min-width: 0; }
.crm-inbox:not(.has-selection) .crm-inbox-thread { grid-column: 2 / -1; }
.crm-inbox-thread-header { display: block; }
.crm-inbox-thread-header > div { min-width: 0; }
.crm-inbox-thread-header > h3 { font-size: 18px; }
.crm-inbox-thread-header > p { line-height: 1.5; }
.crm-inbox-thread-header > .crm-inbox-actions { padding: 12px 0 0; margin-top: 12px; border-top: 1px solid var(--line); border-bottom: 0; }
.crm-inbox-thread-header > .crm-inbox-actions:empty { display: none; }
.crm-inbox-thread-header > .crm-inbox-back { margin-bottom: 12px; }
.crm-inbox-actions { display: flex; flex-wrap: wrap; gap: 7px; padding: 12px 18px; border-bottom: 1px solid var(--line); }
.crm-inbox-actions .button { flex: 1 1 auto; font-size: 12px; padding: 8px 10px; }
.crm-inbox-back { display: none; }
.crm-inbox-messages { display: flex; flex: 1; flex-direction: column; gap: 14px; min-height: 240px; max-height: 580px; padding: 22px 18px; overflow-y: auto; background: var(--paper); overscroll-behavior: contain; }
.crm-inbox-message { align-self: flex-start; max-width: 92%; min-width: 0; border: 1px solid var(--line); border-radius: 12px 12px 12px 3px; padding: 12px 14px; background: var(--white); color: var(--ink); overflow-wrap: anywhere; }
.crm-inbox-message.is-outbound { align-self: flex-end; background: var(--inbox-tint); border-color: var(--line); border-radius: 12px 12px 3px 12px; }
.crm-inbox-message p { margin: 0; white-space: pre-wrap; font-size: 14px; line-height: 1.6; }
.crm-inbox-message-meta { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 6px 14px; margin-top: 8px; font-size: 11px; color: var(--inbox-muted); }
.crm-inbox-message-meta:first-child { margin: 0 0 6px; font-weight: 600; }
.crm-inbox-message :is(img, video, audio) { max-width: 100%; height: auto; }
.crm-inbox-composer { padding: 16px 18px; border-top: 1px solid var(--line); }
.crm-inbox-composer label { display: block; font-size: 13px; font-weight: 600; margin-bottom: 8px; }
.crm-inbox-composer textarea { display: block; width: 100%; min-height: 100px; max-height: 300px; resize: vertical; padding: 12px; border: 1px solid var(--line); border-radius: 9px; color: var(--ink); background: var(--white); line-height: 1.5; }
.crm-inbox-composer-footer { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-top: 10px; }
.crm-inbox-composer-footer :is(p, small, span) { flex: 1 1 160px; min-width: 0; margin: 0; color: var(--inbox-muted); font-size: 12px; overflow-wrap: anywhere; }
.crm-inbox-notice { margin: 12px 18px; padding: 12px; border: 1px solid var(--line); border-radius: 8px; color: var(--ink); background: var(--paper); font-size: 13px; overflow-wrap: anywhere; }
.crm-inbox-empty { display: grid; align-content: center; justify-items: center; gap: 10px; padding: 36px 22px; flex: 1; text-align: center; color: var(--inbox-muted); }
.crm-inbox-empty :is(h3, p) { margin: 0; max-width: 36ch; }
.crm-inbox-empty h3 { font-size: 17px; color: var(--ink); }
.crm-inbox-context { border-left: 1px solid var(--line); padding: 18px; }
.crm-inbox-context > summary { min-height: 44px; cursor: pointer; font-size: 14px; font-weight: 600; }
.crm-inbox-context-section { padding: 16px 0; border-bottom: 1px solid var(--line); }
.crm-inbox-context-section:first-child { padding-top: 0; }
.crm-inbox-context-section h3 { font-size: 14px; margin: 0 0 12px; }
.crm-inbox-context-section p { font-size: 13px; line-height: 1.5; margin: 8px 0; }
.crm-inbox-context-section .button + h3 { margin-top: 20px; }
.crm-inbox-context :is(p, dd, a, strong) { overflow-wrap: anywhere; }
.crm-inbox-context dl { display: grid; gap: 7px; margin: 0; }
.crm-inbox-context dt { font-size: 12px; color: var(--inbox-muted); }
.crm-inbox-context dd { margin: 0 0 9px; font-size: 13px; }
.crm-inbox-context .button { width: 100%; margin-top: 8px; }
:root[data-theme="dark"] .crm-inbox { --inbox-muted: #b5c3d3; --inbox-tint: #163e3a; --inbox-accent: #8aefdb; }
@media (max-width: 1200px) and (min-width: 761px) {
  .crm-inbox { grid-template-columns: minmax(180px, .85fr) minmax(0, 1.65fr); }
  .crm-inbox-list { grid-row: 1 / 3; }
  .crm-inbox-context { grid-column: 2; border-left: 0; border-top: 1px solid var(--line); }
}
@media (max-width: 760px) {
  .crm-inbox { display: block; min-height: 360px; }
  .crm-inbox-list { border-right: 0; }
  .crm-inbox-thread, .crm-inbox-context { display: none; }
  .crm-inbox.has-selection .crm-inbox-list { display: none; }
  .crm-inbox.has-selection .crm-inbox-thread { display: flex; }
  .crm-inbox.has-selection .crm-inbox-context { display: block; border-left: 0; border-top: 1px solid var(--line); }
  .crm-inbox-back { display: inline-flex; align-items: center; justify-content: center; }
  .crm-inbox-items { max-height: none; }
  .crm-inbox-thread-header, .crm-inbox-list-header, .crm-inbox-context { padding: 14px; }
  .crm-inbox-messages { padding: 16px 12px; max-height: 58dvh; }
  .crm-inbox-actions, .crm-inbox-composer { padding: 12px; }
  .crm-inbox-notice { margin: 10px 12px; }
  .crm-inbox-message { max-width: 96%; padding: 10px 12px; }
  .crm-inbox-item-title { flex-wrap: wrap; }
}